You've found the right nanny. The placement is confirmed. Now comes the part that makes the biggest difference to how well things go from day one — preparing your home and your family for their arrival.
This guide covers everything NYC families should have in place before a new nanny starts, based on what we've learned from placing nannies across Manhattan for years.
1. Emergency information, all in one place
Create a single document your nanny can find immediately in an emergency. It should include: your mobile numbers and work numbers, your partner's numbers, a trusted neighbor or family member who can help, your pediatrician's name and number, the nearest hospital emergency department (for Manhattan families, know which one your insurance covers), and the Poison Control Center number (1-800-222-1222).
Print this and put it somewhere visible — on the fridge, inside a kitchen cupboard. Don't rely on your nanny having to search for it.
2. A clear daily routine document
Write down your child's typical day. Not every minute, but the key anchors: wake time, nap times, meal times, preferred foods, activities they love, things that upset them, how they prefer to be settled when tired or upset. The more clearly you communicate this, the faster your nanny can make your child feel comfortable and secure.
3. Home safety walk-through
Walk your nanny through your home before their first solo session. Show them: where the first aid kit is, how the locks and building entry work (particularly important in Manhattan apartments), any areas that are off-limits for children, where cleaning products and medications are stored (ideally locked away), and any specific hazards in your home.
4. House rules and preferences
Be clear from the start about your preferences — screen time rules, dietary restrictions or preferences, nap routines, outdoor time, visitors policy. The clearer you are upfront, the less ambiguity there is on both sides.
5. Practical logistics for NYC
Manhattan nannies need specific practical information. Which entrance to use (service or main). Doorman protocols and who to notify. Which parks or playgrounds you prefer. Whether they'll be using the subway with your children (and what your preferences are). Whether they'll need a MetroCard or Citibike access. How you handle the building's visitor/key policy.
6. A trial period mindset
Even the most perfect placement on paper takes a few weeks to settle fully. Give yourself and your nanny the space to find your rhythm. Check in regularly during the first month — a quick end-of-day message asking how it went goes a long way toward building a strong working relationship from the start.
